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Seller: AURORA BY KOH LIMITED
Operations Manager: Koh Ayaka
Address: 30A-2A, 12 Tong Chun Street, Tseung Kwan O, NT, Hong Kong
Phone Number: +852-9432-0010
Email Address: info@aurorabykoh.com

Selling Price: Please refer to the price displayed for each product.

Other charges besides the product price:
・Consumption tax (included in the product price for deliveries within Japan)
・Shipping fee (Please check the delivery page for details)

Payment methods:
・Credit card
・Other methods listed on our shop site

Payment timing:
・Credit card: Payment at the time of order

Product delivery time:
Since products are typically made after an order is placed, they will be shipped within 4 to 6 weeks.

Returns and exchanges:
・Please contact us within 7 days of product arrival.
・In the case of defective products or incorrect delivery, we will exchange them at our expense.
・For returns due to customer convenience, only unused and unopened items (excluding custom-made products) will be accepted, and shipping costs will be borne by the customer in accordance with our return policy.